Shipping Policy

At Alpacore, we are committed to delivering your order quickly, securely, and transparently. Please review the information below regarding our shipping process.

Order Processing Time

All orders are processed within 24 to 48 hours after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.

Estimated Delivery Times

After processing, estimated delivery times are:

• United Kingdom: 5 to 10 business days
• Ireland: 5 to 10 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs procedures (where applicable), or peak seasonal demand.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. Please allow 2 to 4 days for tracking updates to appear in the carrier’s system.

Customs, Duties and Taxes

For deliveries within the United Kingdom, no additional customs duties apply.

For deliveries to Ireland, local customs regulations may apply. Any import duties or taxes imposed by Irish authorities are the responsibility of the customer unless otherwise stated at checkout.

Delivery Responsibility

Under UK consumer law, goods remain our responsibility until they are delivered to you. If your order is lost in transit, please contact us and we will investigate with the carrier.

Incorrect Address

Please ensure your shipping address is accurate at checkout. If an incorrect address is provided and the order has already been dispatched, we may not be able to amend delivery details.

Contact Us

If you have any questions regarding your shipment, please contact us at: support@alpacore.co